Privacy policy
Article 8: Privacy Policy
Introduction
At Cam-it we respect your privacy and are committed to protecting your personal information. This privacy policy is designed to inform you about how we collect, use, store and share your data, as well as your rights with regard to this data. This policy applies to all our services and interactions with our website. By using our services, you agree to these terms and conditions.
8. Data collection
8.1 Personal data
At Cam-it we collect different types of personal information, including:
Identifying information: such as your name, email address and contact information.
Account information: such as usernames, passwords, and preferences that you provide when creating an account.
Transaction details: such as the products you purchased, payment information and shipping information.
Technical data: such as IP addresses, browser versions and device information, collected through cookies and tracking technologies.
Communication information: such as messages you send us via email or our customer service.
8.2 How we collect data
We collect data in different ways:
Direct Interactions: Information you provide to us when you place an order, create an account, or contact us.
Automatic data collection: Data collected automatically when you visit our website, such as through cookies.
Third Parties: Data we obtain from external sources, such as social media, if you choose to sign up through these platforms.
8.2. Purposes of data processing
At Cam-it we process your data for various purposes, including:
8.2.1 Order processing
To process your orders, including payment, shipping and customer service.
8.2.2 Customer Service
To answer questions, provide support and handle complaints.
8.2.3 Marketing and communication
To keep you informed of new products, offers and news, provided you have given permission to do so. You can unsubscribe from marketing communications at any time.
8.2.4 Analysis and improvements
To perform analysis and improve the user experience of our website based on user behavior and preferences.
8.2.5 Security
To ensure the security of our systems and your data and to prevent fraudulent or other illegal activities.
8.3. Data sharing
8.3.1 With third parties
We only share your data with third parties in specific situations:
Payment processors: To process your payments, such as banks and payment providers.
Shipping services: For shipping your orders, such as couriers and postal companies.
IT service providers: Third parties who help us maintain and improve our systems and technologies.
Legal obligations: If we are legally obliged to share your data, for example in the case of legal proceedings.
8.3.2 Third-party contracts
All third parties who have access to your personal data are obliged to treat this data confidentially and may only use your information for the specific purposes for which it was provided.
8.4. Data security
8.4.1 Technical and organizational measures
Cam-it has taken appropriate technical and organizational measures to protect your personal information from loss, theft and unauthorized access. This includes:
Encryption: Sensitive information, such as payment details, is encrypted with modern encryption technologies.
Access control: Access to your personal information is limited to employees who need this information for their work.
Secure infrastructure: Our systems are regularly checked and updated to minimize security risks.
8.4.2 Awareness and training
Our employees are regularly trained in privacy awareness and data security, so that they are aware of the risks and responsibilities when processing personal data.
8.5. Retention periods
8.5.1 General retention period
Cam-it does not store your personal data longer than is necessary for the purposes for which it was collected. This means that we will keep your data:
As long as necessary to fulfill our contractual obligations, such as processing orders and providing customer service.
According to legal requirements, such as tax laws, which may require us to retain certain data for a specific period of time.
8.5.2 Criteria for determining retention periods
The specific retention periods depend on the nature of the data and the purpose of the processing. We regularly evaluate whether it is necessary to continue to store data or whether it should be deleted.
8.6. User rights
You have various rights with regard to your personal data. These rights are intended to give you control over your data and include:
8.6.1 Right of access
You have the right to ask what personal data we process about you. We will provide you with an overview of this data, including information about the purposes of the processing.
8.6.2 Right to rectification
You can ask us to correct incorrect or incomplete data. We will process such requests as soon as possible.
8.6.3 Right to removal
You have the right to have your data deleted, under certain conditions. This applies, for example, if the data is no longer necessary for the purposes for which it was collected.
8.6.4 Right to restriction of processing
You can request to limit the processing of your data in certain situations, for example if you dispute the accuracy of the data.
8.6.5 Right to data portability
You have the right to receive your personal data in a structured, common and machine-readable format so that you can transfer it to another responsible party.
8.6.6 Right to object
You can object to the processing of your data for direct marketing purposes. We will respect your requests and no longer use your data for this purpose.
8.6.7 Exercise of rights
To exercise any of these rights, please contact us using the contact information at the bottom of this privacy policy.
8.7. Cookies and tracking technologies
8.7.1 What are cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us to remember your preferences and improve the functionality of our website.
8.7.2 Types of cookies we use
Functional cookies: These cookies are necessary for the operation of our website and allow you to use basic functions, such as navigation and access to secure parts of the website.
Analytical cookies: These cookies help us understand how visitors use our website so that we can make improvements.
Marketing cookies: These cookies are used to make advertisements more relevant to you and to track your surfing behavior.
8.7.3 Cookie management
You can manage your cookie settings through your browser settings. Please note that disabling cookies may affect the functionality of our website and reduce your user experience.
8.8. Changes to the privacy policy
8.8.1 Updates
Cam-it reserves the right to change this privacy policy at any time. Changes are published on our website with a clear date of entry into force.
8.8.2 Notification of changes
We will make reasonable efforts to notify you of important changes to this policy, for example via email or through an announcement on our website.
8.9. Contact information
If you have any questions about this privacy policy, our privacy practices or if you wish to exercise any of your rights, please contact us at:
Email address: Info@cam-it.com
Chat feature: Visit our website to use the chat feature for direct support.
Postal address: Eusebiusbuitensingel 41, 6828 HX Arnhem
8.10. Complaints and disputes
If you are not satisfied with the way we treat your personal data, you have the right to file a complaint with the Dutch Data Protection Authority (AP). We encourage you to contact us first so that we can discuss and possibly resolve your concerns.
8.11. International data traffic
In some cases, we may transfer your data to countries outside the European Economic Area (EEA). We will ensure that there are adequate safeguards to protect your data, such as the use of standard contractual provisions approved by the European Commission or other legal mechanisms.
8.12. Children
Our services are not aimed at children under the age of 16, and we do not intentionally collect personal information from them. If we discover that we have accidentally collected data from a child, we will delete this information as soon as possible.
8.13. Intellectual property
All content on our website, including texts, images and logos, is the property of Cam-it or our licensors and is protected by copyright and other intellectual property rights. The use of this content without permission is not allowed
In case of discrepancies or ambiguities, the Dutch version prevails in the interpretation and interpretation of this text.